❓ Frequently Asked Questions
What is your minimum order?
Our standard Minimum Order Quantity (MOQ) is 5 pieces. Sample orders are accepted for quality evaluation before full production.
What is your sample policy?
We can supply samples if parts are in stock; however, customers are responsible for the sample and courier costs.
Do you test all your goods before delivery?
Yes, we perform 100% testing on all products before they are dispatched.
Will you provide after-sales service?
Absolutely. We provide a 12-month warranty, 24-hour after-sales support, and professional technical guidance for installation or operation.
What are your terms of packing?
Typically, goods are packed in neutral white boxes and brown cartons. Customized branded packaging is available with proper authorization.
How about your delivery time?
Generally, it takes 3 to 7 days for stock items and 15-30 days for bulk production orders after receiving advance payment.