Frequently Asked Questions
1. Are you a factory or a trading company?
We are a professional factory equipped with our own bending, foundry, machining, assembly, testing, and packing facilities.
2. How can I verify the material quality?
Material certificates and inspection reports are available upon request to ensure all materials meet the required standards.
3. Can you manufacture products based on specific samples?
Yes, we provide custom manufacturing services based on your samples or technical drawings, including the creation of molds and fixtures.
4. What is your policy regarding samples?
We can supply samples if parts are in stock; however, customers are responsible for the sample cost and courier fees.
5. Do you offer design services for new products?
Absolutely. We specialize in developing new products according to client requirements, with extensive experience in stainless steel investment casting and Aluminum gravity casting.
6. What is the typical delivery timeframe?
Generally, delivery takes between 20 to 30 days after receiving advance payment, depending on the specific items and order quantity.