Frequently Asked Questions
What are your payment terms?
T/T 30% as deposit. We will send you production pictures upon completion, and the balance must be paid before delivery.
Can you supply samples for testing?
We are happy to send samples for testing. Standard samples can be free; however, freight costs are to be covered by the customer.
Do you test all goods before delivery?
Yes, we conduct 100% testing on all products prior to delivery to ensure quality.
What are your delivery terms?
We offer EXW, FOB, CFR, and CIF terms. You may choose the option that is most convenient for you.
How long is the delivery time?
Usually, it takes 25 to 50 days after receiving your advance payment. The exact time depends on the specific items and order quantity.
Can you produce according to specific samples or drawings?
Absolutely. Products can be customized according to customer requests. We provide full OEM services for qualifying order quantities.
What is your warranty period?
Our standard warranty period is 12 months.