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Frequently Asked Questions
Are you an OEM factory or a trading company?
We are an OEM factory. We believe that our high-standard equipment, management, and technology provide the best value in the industry.
What are the available payment methods and terms?
We accept Trade Assurance, LC, Telegraphic Transfer (TT), PayPal, and other digital payments. Terms typically involve a 30-100% deposit with the balance due after shipment.
What is your sample policy for ceramic products?
We maintain a diverse stock of models that changes daily. If a specific size is not in stock, we offer customization services to meet your requirements.
Can I customize metal catalysts or converters?
Yes, for metal supports, catalysts, and converter pads, our minimum order quantity (MOQ) can be as low as 1 piece for customization.
Do you conduct quality testing before delivery?
Absolutely. We perform a 100% rigorous test on all goods before they are dispatched to ensure compliance and performance.
Which quality certifications do your products hold?
Our products are manufactured under strict quality control and hold ISO9001, CE, and RoHS certifications to ensure international standards.